Use Current Payment Details
Open the live Deposit screen before every payment. Recipient accounts, UPI IDs, QR codes and available channels can rotate.
Review the Amount and Limit
Confirm the minimum, maximum, displayed fee and expected credited amount. A promotion should appear on the live screen before payment.
Save a Reference
Keep the transaction ID, amount, time and a non-sensitive confirmation. This information is more useful than sending repeated messages without a reference.
Protect Banking Information
Never share an OTP, UPI PIN, card PIN, CVV, complete card number or internet-banking password. Official support should not request these details.
Wrong Recipient or Failed Payment
Contact the payment provider and official account support promptly. Do not make a second payment until the first transaction status is clear.